Welcome to Creator Genius. These Terms of Service ("Terms") govern your access to and use of the website located at creatorgenius.com and the Creator Genius platform, including all related applications, tools, features, and services (collectively, the "Service"), operated by Creator Genius, Inc. ("Creator Genius," "we," "us," or "our").
By creating an account, accessing, or using the Service, you ("you" or "User") agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, do not use the Service.
1. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements. The Service is intended for business and professional use by creators, brands, agencies, retailers, and enterprises.
2. Account Registration and Security
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update your information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@creatorgenius.com if you suspect unauthorized access to or use of your account. We reserve the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised.
3. Description of the Service
Creator Genius is an AI-powered content creation and strategy platform that helps businesses, creators, and enterprises generate on-brand social media content. The Service includes, but is not limited to:
- Brand DNA profiling and AI onboarding (powered by Genie, our onboarding assistant).
- AI-generated content including scripts, captions, video blueprints, and repurposed content.
- The Aricle, our AI strategy advisor for business and content decisions.
- Viral content discovery and trend analysis.
- Content approval workflows (swipe-based review interface).
- Multi-platform scheduling and publishing tools.
- Video format templates and content libraries.
- Enterprise and agency management features.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
4. Subscription Plans and Payment
4.1 Plans and Pricing
The Service may be offered on a free or paid subscription basis. Available plans and current pricing, if any, are described on our website. We reserve the right to introduce, modify, or discontinue plans and pricing at any time. If we change the pricing for your existing subscription, we will provide at least thirty (30) days' notice before the change takes effect.
4.2 Billing and Renewal
Paid subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You authorize us to charge your designated payment method for all applicable fees.
4.3 Free Trials
We may offer free trials of certain features or plans. At the end of a free trial, your account may be converted to a paid subscription unless you cancel before the trial period ends. We will notify you before any charges are applied.
4.4 Refunds
Payments are generally non-refundable except where required by applicable law. If you believe you are entitled to a refund, please contact us at support@creatorgenius.com within fourteen (14) days of the charge.
5. User Content and Intellectual Property
5.1 Your Content
"User Content" means any content, data, text, images, videos, audio, or other materials you upload to, create with, or submit through the Service. You retain all ownership rights in your User Content. By using the Service, you grant Creator Genius a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, process, and display your User Content solely as necessary to provide, improve, and develop the Service. This license terminates when you delete your User Content or close your account, except to the extent your content has been incorporated into aggregated, anonymized, or de-identified datasets used for improving the Service.
5.2 AI-Generated Content
Content generated by the Service using artificial intelligence ("AI-Generated Content") is provided to you for your use. You are responsible for reviewing, editing, and approving all AI-Generated Content before publishing or distributing it. Creator Genius does not guarantee that AI-Generated Content will be free from errors, biases, or inaccuracies. You are solely responsible for ensuring that any content you publish complies with applicable laws, platform terms of service, and third-party rights.
5.3 Our Intellectual Property
The Service, including all software, AI models, algorithms, designs, text, graphics, logos, trademarks, and other proprietary materials, is owned by Creator Genius, Inc. and is protected by intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Service except the limited right to use the Service in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works based on the Service or any part thereof without our prior written consent.
6. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party right.
- Upload or generate content that is defamatory, obscene, hateful, discriminatory, threatening, or that promotes violence.
- Infringe upon or misappropriate any intellectual property, privacy, or publicity right of any third party.
- Distribute spam, phishing content, malware, or other harmful materials.
- Attempt to reverse-engineer, decompile, disassemble, or derive the source code of the Service or any underlying AI models.
- Interfere with or disrupt the Service, servers, or networks connected to the Service.
- Access or use the Service to build a competing product or service.
- Use automated means (bots, scrapers, crawlers) to access the Service without our written permission.
- Circumvent or attempt to circumvent any access controls, usage limits, or security measures.
- Share account credentials with unauthorized third parties or allow others to use your account.
We reserve the right to investigate and take appropriate action, including suspending or terminating your account, for any violation of this section.
7. Third-Party Services and Integrations
The Service integrates with and relies on third-party services, including AI model providers (Anthropic, OpenAI, Google, Perplexity), social media platforms, payment processors, cloud infrastructure, and analytics providers. Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or performance of any third-party service. Changes to third-party services may affect the functionality of the Service.
8. Disclaimers
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Creator Genius disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
Without limiting the foregoing, we do not warrant that: (A) the Service will be uninterrupted, secure, or error-free; (B) AI-generated content will be accurate, complete, or suitable for any particular purpose; (C) the Service will meet your specific requirements; or (D) any defects in the Service will be corrected.
You acknowledge that AI-generated content may contain errors, inaccuracies, or outputs that do not align with your brand. You are solely responsible for reviewing and approving all content before use.
9. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Creator Genius, Inc., its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to your use of or inability to use the Service, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (A) the amounts you paid to us in the twelve (12) months preceding the claim, or (B) one hundred dollars ($100).
10. Indemnification
You agree to indemnify, defend, and hold harmless Creator Genius, Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party right; or (e) content you publish that was generated by or through the Service.
11. Termination
You may terminate your account at any time by contacting us at support@creatorgenius.com or through the account settings in the Service. We may suspend or terminate your account or access to the Service at any time, with or without cause or notice, including for violation of these Terms. Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive termination (including ownership, disclaimers, indemnification, and limitation of liability) will survive.
12. Dispute Resolution and Arbitration
12.1 Informal Resolution
Before initiating any formal dispute resolution, you agree to first contact us at legal@creatorgenius.com and attempt to resolve the dispute informally for at least thirty (30) days.
12.2 Binding Arbitration
If the dispute cannot be resolved informally, you and Creator Genius agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration will be conducted in the State of Delaware. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
12.3 Class Action Waiver
You and Creator Genius agree that each party may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action. The arbitrator may not consolidate more than one person's claims.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. To the extent that litigation is permitted under these Terms, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware.
14. General Provisions
- Entire Agreement. These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Creator Genius regarding the Service and supersede all prior agreements and understandings.
- Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
- Assignment. You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
- Notices. We may provide notices to you via email, in-app notification, or by posting on the Service. You may provide notices to us at legal@creatorgenius.com.
- Force Majeure. Creator Genius shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of government, pandemic, internet or power outages, or third-party service failures.
15. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on the Service with a new effective date and, where appropriate, by email or in-app notification. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.
16. Contact Us
If you have questions about these Terms, please contact us at: